Trust and safety

Quality checks

A QA reviewer checks every step before the result reaches you, and revisions are part of every order.

How client files are handled

Your files stay private to your organization. Operators get access only to what their assigned task needs.

Files are stored in private, encrypted storage with Amazon Web Services in the United States (us-east-1). Nothing is publicly accessible, and every download link expires after 15 minutes. Files are kept while your account is open and deleted on request.

Who sees what

Clients never see operator identities. Operators never see other clients' work.

Payment safety

Clients pay by card through Stripe, inside the WorksAfrica app. We never ask for card details by email, chat or phone, and we never see your full card number.

If something went wrong with an order, contact support@worksafrica.com and we will fix it, redo it or agree a fair refund.

Official contact and scam warning

WorksAfrica never charges you to work or train. We only contact you from @worksafrica.com.

If someone asks you for money to get work or training, do not pay. Report it to support@worksafrica.com.